Privacy Policy

Introduction

Datonhub ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website datonhub.com (the "Site") and use our services.

1. Information We Collect

1.1 Information You Provide Directly

• Name and email address
• Phone number and contact information
• Account registration information
• Correspondence and communications with us
• Payment and billing information
• Professional background and education history
• Any other information you voluntarily provide

1.2 Information Collected Automatically

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Clickstream data and user behavior
• Location data (based on IP address)
• Cookie identifiers and tracking data

1.3 Information from Third Parties

• Data from analytics providers
• Information from social media platforms when you connect accounts
• Information from payment processors
• Data from advertising partners

2. How We Use Your Information

We use the information we collect for various purposes:

• Providing and improving our website, services, and educational content
• Processing transactions and sending related information
• Sending transactional and promotional emails
• Responding to your inquiries and customer service requests
• Creating and managing your user account
• Conducting analytics and understanding user behavior
• Personalizing your experience
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal and regulatory obligations
• Marketing and advertising purposes
• Improving website functionality and user experience

3. Data Sharing and Third Parties

We may share your information with:

• Service providers who assist in our operations (hosting, analytics, email, payment processing)
• Business partners for joint marketing initiatives
• Educational institutions and training organizations
• Legal authorities when required by law
• Payment processors to complete transactions
• Analytics providers to understand usage patterns

We do not sell your personal information to third parties for their independent marketing purposes. However, we may share aggregated or anonymized data for research and analytics.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods may vary depending on the type of information and the purposes for which we use it:

• Account information: For the duration of your account and 12 months after closure
• Transaction data: 7 years for tax and accounting purposes
• Website usage data: 2 years unless required longer by law
• Marketing preferences: Until you unsubscribe

You may request deletion of your data at any time, subject to legal and contractual requirements.

5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Secure password storage using industry-standard hashing
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Staff training on data protection and privacy practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to request access to your personal information and receive a copy in a portable format.

6.2 Correction and Deletion

You can request correction of inaccurate information or deletion of your data, subject to legal requirements.

6.3 Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

6.4 Cookie Management

You can control cookie settings through your browser preferences. Please see our Cookie Policy for more details.

7. International Data Transfers

If you are located outside Thailand, your information may be transferred to, stored in, and processed in Thailand and other countries. By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete such information and terminate the child's account.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our Site with a new "Last Updated" date. Your continued use of the Site following such notification constitutes your acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@datonhub.com
• Mailing Address: Datonhub, Bangkok Business Center, Level 15, Silom Complex, 191 Silom Road, Bangkok 10500, Thailand
• Phone: +66 2 123 4567

We will respond to privacy inquiries within 30 days of receipt.

11. Additional Rights (Thailand)

Under Thai Personal Data Protection Act (PDPA), you have the right to:

• Know whether your personal data is collected or processed
• Request access to your personal data
• Request correction or deletion of your personal data
• Object to the processing of your personal data
• Request restriction of processing your personal data
• Request a copy of your personal data in electronic format

To exercise these rights, please contact our Data Protection Officer at privacy@datonhub.com.